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Stack trace or other literally formatted information -- Error ------------------------------ A user decided to send some feedback about Traction TeamPage. -- Traction Information ------------------------------ Traction Version: 6.2 Version ID: 6.265 Journal Version: 1.1 Meta Version: 39 Full-text Index: memory-based Enabled Plugins: Google Map Widget (v1.0.5) Surfer Locale (v1.0.5) Embed Widget (v1.0) Document Management Extensions (v0.1.9) SDL Database Connector (v1.1.12) Apache Derby (JavaDB) Database Support (v1.0.2) Embed Widget (v1.0.3) Setup Assistant (v0.0.1) Inline Frame Widget (v1.0.2) TeamPage Metrics (v3.0.10) TeamPage Project Management Feature Controls (v1.0.5) Section Tables (v2.0.20) Google Analytics Support for Traction (v3.0.1) Friendly URLs (v1.0.5) Classic Traction TeamPage Components (v1.0.4) Expand Flat Thread (v0.0.6) Force Spaces List (v0.0.6) Source Code Widget (v4.0.2) Make Default Post Space Empty (v0.1.2) TOC Widget (v1.0.7) Dynamic Section Table (v0.9.1) Bookmarks Sidebox (v0.0.1) Intercom.io Live Support (v0.0.5) Page Top Hover Navigation (v1.0.2) Hide/Show Side Column (v1.0.7) JEval Demonstration (v0.0.0) FullCalendar v5 (v1.1.10) Copy Project Form (v1.0.13) Apache Solr Search Support (v1.0.3) JSON API (v0.1.14) Traction Software Public Site Skin (v2023-06-07) Kanban (v1.0.10) Linkbox (v1.0.2) Proteus Tab Icons (v1.0.15) Widget for Linkbox (v1.0.0) DataTables (v1.0.21) -- Server Information ------------------------------ Located At: http://vpc2 Named: https://tractionsoftware.com -- System Information ------------------------------ Running As User: ec2-user Server Directory: /vol-3ddcff25/servers/tsi/traction/server Home Directory: (None) Operating System: Linux OS Version: 4.14.154-128.181.amzn2.x86_64 OS Architecture: amd64 Available Processors: 4 Free Memory (JVM): 94.8 MB Used Memory (JVM): 417.2 MB Total Memory (JVM): 512 MB Memory Limit (JVM): 512 MB Requested Max Heap: 512 MB -- Java Information ------------------------------ Version: 1.8.0_222 JVM Version: OpenJDK 64-Bit Server VM Vendor: Oracle Corporation Location: /usr/lib/jvm/java-1.8.0-openjdk-1.8.0.222.b10-0.amzn2.0.1.x86_64/jre -- Browser Information ------------------------------ Type: Using User-Agent header: Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com) -> robot (robot); Locale: en Skin: tractionsoftware User Name: Visitor -- Server Statistics ------------------------------ Server Started At: 1710961753138 = Wed Mar 20 14:09:13 EST 2024 Current time is: 1714324785280 = Sun Apr 28 12:19:45 EST 2024 Server up for: 3363032142ms = 38days 22h 10m 32s Duration of current interval: 628210ms = 10m 28s Server Version: 6.2 (6.265) Time Operation Current Complete Time* Total* Time* ---- --------- ------- -------- ---- ------ ----- Specific Operations 1714324785280 Lock 0 0 0 0 0 1714324785280 Unlock 0 0 0 0 0 1714324785280 Publish 0 0 0 15 174 1714324785280 Unpublish 0 0 0 0 0 1714324785280 Hide 0 0 0 0 0 1714324785280 Show 0 0 0 0 0 1714324785280 ProjectCreate 0 0 0 0 0 1714324785280 UserCreate 0 0 0 0 0 1714324785280 ProjectDelete 0 0 0 0 0 1714324785280 ManageLabelNames 0 0 0 0 0 1714324785280 Invitations 0 0 0 0 0 1714324785280 Post 0 0 0 0 0 1714324785280 Erase 0 0 0 0 0 1714324785280 Edit 0 0 0 43 5697 1714324785280 Move 0 0 0 0 0 1714324785280 ReclassifySingle 0 0 0 1 47 1714324785280 ReclassifyMultiple 0 0 0 0 0 1714324785280 EmailRead 0 0 0 0 0 1714324785280 PDF 0 0 0 0 0 1714324785280 EmailReply 0 0 0 0 0 1714324785280 EmailSent 0 0 0 0 0 1714324785280 DigestSent 0 0 0 0 0 1714324785280 Search 0 1 0 9800 1206 1714324785280 View 3 1183 482348 6226201 1142086052 1714324785280 ClassicView 0 0 0 0 0 1714324785280 Files 0 334 302 1922688 5712057 1714324785280 Append 0 0 0 59 1401 1714324785280 ProfilePictures 0 0 0 22 87 Specific Views 1714324785280 Visibility 0 0 0 0 0 1714324785280 UserSetup 0 0 0 0 0 1714324785280 ProjectSetup 0 0 0 0 0 1714324785280 ServerSetup 0 0 0 0 0 1714324785280 SDL 1 804 187590 4116857 852041620 SDK 1714324785280 getFile 0 30056 1361 152979825 6798324 1714324785280 getEntry 0 3813 43 17644667 263080 1714324785280 getAttachment 0 90542 4207 460731866 22215409 1714324785280 getExactEntry 0 0 0 881 68 1714324785280 getEntries 0 2009 1913 10413443 10084740 1714324785280 getAttachments 0 0 0 0 0 1714324785280 getHistory 0 0 0 6 3 1714324785280 getLabeledEntries 0 2705 2368 13984491 12831781 1714324785280 getLabelChangedEntries 0 0 0 4 66 1714324785280 getLabelUsage 0 0 0 0 0 1714324785280 getLabelActivity 0 0 0 0 0 1714324785280 getJournalProperties 0 0 0 0 0 1714324785280 getProjects 0 0 0 1131 1 1714324785280 getUsers 0 0 0 0 0 1714324785280 getEntriesWithSections 0 0 0 0 0 1714324785280 getUpdated 0 0 0 0 0 1714324785280 getActiveThreads 0 0 0 0 0 1714324785280 getAddedPages 0 0 0 0 0 1714324785280 getRenamedPages 0 0 0 0 0 1714324785280 getOrphanedPages 0 0 0 0 0 1714324785280 getStatusChanged 0 0 0 1 15 1714324785280 getThreadEntries 0 0 0 114 51 1714324785280 getFilteredEntries 0 1448 1692 7454878 8730802 1714324785280 getIcon 0 30368 1821 154249337 9653403 1714324785280 getWorklist 0 0 0 0 0 1714324785280 getListOrder 0 0 0 0 0 1714324785280 xfPlainText 0 0 0 0 0 1714324785280 mailXf 0 0 0 142 2906 Persistent Queue Manager 1714324785280 queueSave 0 0 0 454 141 1714324785280 queueLoad 0 0 0 2 29 1714324785280 queueRemove 0 0 0 0 0 All Search 1714324785280 searchProjects 0 0 0 6 1 1714324785280 searchUsers 0 0 0 0 0 1714324785280 searchEmailAddresses 0 0 0 0 0 1714324785280 searchExtEngine 0 0 0 1 175 1714324785280 searchWhoami 0 0 0 0 0 1714324785280 searchSettings 0 0 0 100 81 JDBC 1714324785280 jdbcQuery 0 0 0 232229 27850 1714324785280 jdbcUpdate 0 0 0 48777 283798 1714324785280 batchUpdate 0 0 0 1770 1656 Search Details 1714324785280 0r 0 1 0 2387 0 1714324785280 10r 0 0 0 410 0 1714324785280 100r 0 0 0 940 0 1714324785280 1000r 0 0 0 6061 0 1714324785280 10000r 0 0 0 2 0 1714324785280 100000r 0 0 0 0 0 1714324785280 100000+r 0 0 0 0 0 Memory Cleanup 1714324785280 FlushJournal 0 0 0 0 0 1714324785280 FlushServer 0 0 0 0 0 1714324785280 ForceGC 0 0 0 0 0 JVM Memory Status 1714324785280 FreeMemoryJVM 99436024 99436024 0 99436024 0 1714324785280 UsedMemoryJVM 437434888 437434888 0 437434888 0 1714324785280 TotalMemoryJVM 536870912 536870912 0 536870912 0 Cache Objects 1714324785280 CacheableFile 28 28 0 28 0 1714324785280 TOTAL 28 28 0 28 0 Cache Size (estimated bytes) 1714324785280 CacheableFile 2228138 2228138 0 2228138 0 1714324785280 TOTAL 2228138 2228138 0 2228138 0 Permissions Cache 1714324785280 pcNumProjects 7 7 0 7 0 1714324785280 pcNumUsersKnown 3 3 0 3 0 1714324785280 pcNumPrincipals 17 17 0 17 0 1714324785280 pcNumToL1fromL2 0 0 0 0 0 1714324785280 pcNumToL2 0 0 0 0 0 1714324785280 pcNumFromL1toL2 0 0 0 0 0 1714324785280 pcNumDroppedL2 0 0 0 0 0 1714324785280 pcNumFetchL1 4140237 4140237 0 4140237 0 1714324785280 pcNumFetchL2 0 0 0 0 0 1714324785280 pcNumExpireUser 0 0 0 0 0 1714324785280 pcNumExpireProj 0 0 0 0 0 1714324785280 pcNumExpireAll 0 0 0 0 0 1714324785280 pcTotalByteSize 4448 4448 0 4448 0 * since server startup -- Journal Information ------------------------------ Path: /vol-3ddcff25/servers/tsi/traction/server/tsi Description: Traction® Software Inc User Directory: Journal, Access Control Lists (ACLs), Automatic Login for Visitor (acl) Attachment Store: File Attachment Store Active Accounts: 15 Active Projects: 7 Entry Count: 2775+2335+3691+186+1130+113=10230 License ID: d76d51:fc5ce672da:-3c0c192.168.123.1 Owner ID: d76d51:fc5ce672da:-6dc192.168.123.1 Journal Format: 1.1 Traction Version: 3.6 WIP 5 Creation Date: Tue Feb 22 18:07:08 EST 2005 Created By: admin -- License Information ------------------------------ License ID: 10bef139:eeeba2fe9b:-2320192.168.123.101 Expiration: July 31, 2026 Maintenance: July 31, 2026 Evaluation License: no Number of Accounts: 100 Number of Projects: 50 Allow Visitors: yes Feed Input Support: yes FAST Search Support: no Attivio Search Support: no Oracle/RDB Support: no RAC Support: no Security Support: TLS Encryption with Client Certificates Owner Password: no Attivio Plus Support: yes SEW Support: no Attivio Plus Doc Limit: 0 Other Components: solr,sigreq,qm,ci,sm,tom,azuread -- Company Information ------------------------------ Company/Institution: Traction Software, Inc. Street Address: Providence, RI United States -- Contact ------------------------------ Name: Mr. Jordan . Frank Job title: VP Sales and BD Email address: jfrank@tractionsoftware.com Phone: 401 528 1145 Fax: