Traction is a true journaling technology, with best of class audit trail capability that goes well beyond basic wiki style edit history.
Like an accounting journal, the Traction Journal records every change, even cases where tags are added to an article and where articles are e-mailed from Traction.
What Can You Learn from the Audit Trail?
For record keepers, the audit trail provides an exceptionally deep and useful view of article (and comment) history.
For users, the audit trail can help answer questions like:
- "Who removed the requirement tag and when did they do that?"
- "Who tagged this feature with the done tag?"
- "Was this e-mailed to the customer before or after the last edit?"
- "Was the third comment made before the article was tagged Priority 1?"
- "Which version of this article was Published when the second comment was made?"
- "When was a particular Page Name added or removed?"
Looking beyond the history of a single article, its also possible to query Traction for certain types of events in the audit trail.
Attachments may also have an edit history.
History and Cross Reference Views
To explain the History and Cross Reference views, we can take a look at the article titled TIP Editor, and then take a look at its history and cross-reference map.
You can see that the article currently has 5 tags (Done, Feature, P3, V2, and Feedback from StarCustomer project), 2 comments on a paragraph, 1 comment on an article, and 3 Page Names (TIP Editor and Instant Publisher in this project and a global name TIP).
When you click the History tab, you see breakout sections for Edit, Moderation, Name and Tag History.
When you click on Show Reference Map, you see a map view showing history (left to right) of all actions and relationships.
For example, starting at the first bubble on the Updates line, you can see that it was edited (updates) and then it was emailed 2 times (emails), then tags were changed (changes labels) then 2 comments (comments on) came in before it was edited (updates) again.
Clicking View All takes you to a vertical time history view with more detail, including the date of the event, the user, and, in the cases of Changes Labels On, the actual label change action (added P3, removed P1).
Any of the items in the view can be clicked to get even more detail about what happened.
Perspective views are a very powerful way to examine history of tag changes.
With Perspective views, it's possible to look at Traction with the tag set based on any time period or perspective.
- "What articles were tagged Done in the Engineering project last week?" or
- "What Issues were tagged To Do and Priority 3 as of June of 2005?"
Perspective views also come in handy if you change do a batch change because your terms have changed (e.