Traction allows for the creation of employee, customer, and/
or partner facing communities. While search is a powerful component of Traction is but one of many. Traction is a full-feature emergent collaboration platform which allows for group creation, status updates, document management, and anything else you can expect to find in an emergent collaboration vendor.
Key differentiating factors from competition
- Search functionality, Traction is the only vendor I have seen with such a deep search capability. In fact, search is what binds all of the content and information that is passed through and is placed on Traction. This deep search extends beyond what is just found on Traction and it searches all back-end systems for relevant information. Permissions can be set to limit who sees what type of results.
- Deeply integrated action tracking and coordination, the system lets you comment, tag, task, and link within work space boundaries or across boundaries. This means that if I am in the marketing department reviewing a marketing plan which references product specifications needed from a product developer, that I can literally create a task within the document (at the specific and relevant point) and assign it to someone in another work group, for example someone in the product team. Most vendors have spaces that allow you to create advanced lists which are visualized as tasks or calendars, but these are siloed and not truly integrated. Traction solves that problem by being able to cross workspace boundaries.
- Pricing, small and medium size businesses are basically getting a package with enterprise search capabilities at an affordable price.
Jacob Morgan, Chess Media Group
Emergent Collaboration Vendor Review: Traction Software Oct 7, 2011
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