Daily Report 日報 = Observable Work: Takashi Okutsu
Takashi Okutsu of Traction Software's Japanese Business Office recently posted an update to his Daily Report TeamPage plugin. Takashi writes: "In some Japanese companies, it is common to look back what an employee did in the day, write a summary, and submit it to his/her boss. This is called "日報" (daily report or daily journal) and it's a way of sharing information between employees and bosses in the hierarchy. If you are interested in the ways of business in Japanese companies, you may find this blog post interesting." This example of Observable Work is very simple to understand and use. Quality Management and other TeamPage solutions follow the same pattern.
Takashi's plug-in adds a Daily Report form to post and edit daily reports, along with a Daily Reports tab that includes a feed view, summary table, calendar view, and optional ranking. In addition to making it simple for employees to post a daily report, each report can be discussed, emailed, searched, and used like any other TeamPage article. For example, a visit to a customer which includes a suggestion or identifies a problem can be tagged with a follow-up task pinned to the original report and person who reported it, easily tracked from start to finish.
Like other TeamPage plug-in extensions Takashi's Daily Report is packaged as a single file that can be uploaded and installed with one click. Plug-in extensions add or override TeamPage capabilities, add new tabs, views and new setup pages to configure the appearance and behavior of the plug-in. TeamPage extensions include localized resources so the same plug-in can support many different languages - Japanese and English in this example.
- Jul 2016 | TeamPage Real Time Daily Report 日報 (Japan): Traction Software Japanese Business Office releases dedicated Daily Report 日報 solution.
- 日報プラグインをリリース: Takashi's TractionSoftware.jp post on his Daily Report plug-in. View Google English translation.
- Eat your spinach: Email is good for you, but it could taste a lot better: Takashi explains the Japanese business practice ホウレンソウ (HORENSO) "... a way of information sharing by way of aligning members' understandings and synchronizing actions about changing circumstances that happen in and out of an organization."
- Quality Management: Document your processes; track risk and improvement actions; watch what's going on throughout your organization, and make your auditors smile.
- Enterprise 2.0 and Observable Work: "The right starting point is to simply make the flow of work more visible." Jim McGee
- The Work Graph Model: TeamPage style Understand how TeamPage connects people and their work.