Customer Support

Good customer support is, by all means, a feature. At Traction Software we strive to provide top notch customer support and professional services.

Customer Support

Depending on the support issue, support is provided via phone, email, and through our customer server which includes a knowledge base for server administrators and access to post to our help project.

Professional Services

Services are available for best practices consulting, journal design consulting (setting up the ideal configuration of projects, labels, sections and permissions for your use case), form design and skin design.

Customers looking to do their own interface will sometimes look to us for help with their first skin and are generally ready and able to build and modify from that point onward.

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