"Yes, the real learning is in all the nuances of how we work, not reading a manual, it’s a skill, a capacity to act….it’s experience. I agree that the digital era has allowed for invisible work to happen, but at the same time there is great opportunity for your work to be even more visible than it was in the pre-digital era. Now anyone (not just people involved on the task) can come across your work if you use social tools rather than email and attachments…indeed raw interactions are recorded (searchable).
I also think that the constraints of geography and time in virtual teams, kind of means that you have to pay more importance to working more visibly, but not just in a synchronous way like tele-cons…we can use other social tools for when we aren’t all in the same room…and I’m not talking email." - John Tropea
Here's a summary of Twitter chat using tag #OWork, including tweets that weren't shown using Twitter's built-in search - arghh!