Why, How and What of the impi Standard Meeting Plug-in for TeamPage

January 25, 2017 · · Posted by Pierre Bienvenüe

ImageThe new impi! Standard Meeting Plug-in for TeamPage enables easier, faster and more accurate minute taking for recurring meetings which agenda is standardized. It augments the impi! solution: Goal Alignment - Mini Business Units Deployment. To learn more about this plug-in and impi's Business Management System solutions built using TeamPage, please contact Traction Software.

The task is the unit of continuous improvement and the MBU meeting the delivery forum

In a Lean enterprise, the unit of continuous improvement is the task or action. It needs to be explicit and time bound. Members make themselves accountable by first agreeing on the tasks and then taking responsibility to carry them out. The best forum to review progress is the mini-business unit (MBU) meeting where accountability is achieved with transparency and simplicity. This is one of the reason why visual management is much prevalent in Companies seeking excellent processes and people. At operational level, a wall is well suited to communicate priority tasks and decisions. Together with Key Performance indicators and other succinct and essential information, the priority tasks are recorded on a board. The traditional supervisor black book is now replaced with an information medium available to all. The interval between two meetings is short (from a shift to a week) and the priority tasks are straight forward. The meeting is recurring and its agenda is standardized: there isn't a need for minute taking.

Visual management is not restricted to a wall. TeamPage provides electronic visual management

However, for MBUs where the nature of the standard meetings is more systemic or strategic, tasks become more complex and numerous. Decisions need to be recorded too. Even general information and detailed minutes can be needed. This is typical with cross-functional operational meetings, management reviews, monthly executive or sales meetings, multisite meetings where new information and intelligence are shared. An electronic solution is required. Here, the wall, board and pens are replaced with the screen, projector and computer; this is still visual management.

The Standard Meeting Plug-in leverages the capability of TeamPage for task management and contextualizing information. Our development drive has been to offer a solution that would be intuitive, easy to use and offering simple and deep ways of finding historical tasks, decisions, and minutes. Additionally the ability to see at one glance all historical decisions associated to a particular meeting profile, provides a coach insight into the chairperson management style.

The plug-in is a productivity tool and a time saver

We researched examples of minute taking templates (some of them very complex in the Quality Assurance domain) and observed for two years the habits at CounterPoint Trading our industrial partner with whom we experiment all impi! solutions. We came to the conclusion that the five following areas were sufficient to document a standard meeting:

  1. The administrative information that identifies the standard meeting e.g. meeting name, location, attendees, etc.
  2. The Meeting profile that describes the 4 P's (Purpose, Players, Preparation and Plan - the agenda)
  3. General Information or Detailed minutes
  4. Decisions made during the meeting
  5. Open and closed tasks from the current meeting and open tasks from past meetings.

The resulting solution allows the team to capture on the go tasks and decisions associated to the meeting profile. Past open tasks are always on the radar screen, thus reinforcing accountability. Information retrieval is immediate in the context of the meeting. The plug-in is a productivity tool and a time saver. Example of usage of the standard meeting plugin would be for management and senior management meetings, project reviews, management reviews, compliance/governance meetings, multisite meetings, etc.

CounterPoint Trading interview

Here are the first impressions on using the plug-in from the original users at CounterPoint Trading:

How does it work?

A standard meeting is defined by its 4Ps. impi! users define the detailed meeting profiles in their Knowledge Central space alternatively the 4Ps will be defined in the meeting profile article created in the relevant space.

proteus view

A standard meetings section is configured In MBU spaces (e.g. BU3 operational) or special purpose spaces (e.g. Environmental Management).

proteus view

By adding a meeting profile in the meeting section, we create a container where all the meeting minutes will be collected in sequence for that particular profile

proteus view

We can navigate from to the previous and next meeting directly from the current minutes. Also, a new meeting minutes can be created In the Meeting profile itself or alternatively from the latest meeting minutes.

proteus view

Open tasks from past meetings are shown in the current meeting minutes

proteus view
Image

Learn More

Here is a more detailed tutorial on how to use the Standard Meeting plug-in:

Related

Introducing impi! - Pierre Bienvenüe - founder of impi Business Improvement Solutions Pty

Jun 2016 | ISO 9001:2015 Requirements Met By impi! Solutions - Meeting ISO 9001:2015 requirements using the impi! model

impi! What's in the name? What's in the logo? - Discipline and creativity

Dec 2016 | Business Process Improvement with impi!, Plug-in extensions, TeamPage improvements