A new Redwood Capital Group industry report released the first week of June 2013 focuses on Enterprise Collaboration and Social Software. The thirty-two page report includes Market Trends, Competitive Landscape, M&A Activity, Private Financing, Valuation Trends, and Emerging Private Companies, including Traction Software. You can download a free copy of this and related industry reports from the Redwood Capital Sector Focus page.
Traction Software Inc (along with its Traction TeamPage product) has been recognized as a key player in TechNavio's upcoming report on the Global Enterprise Social Networking market 2012-2016. TechNavio analysts forecast "the Global Enterprise Social Networking Software market to grow at a CAGR of 51.94 percent over the period 2012-2016." They continue: "one of the key factors contributing to this market growth is the increased requirement of intranet interactivity among multiple teams in an organization. The market has also been witnessing an increased use of mobile enterprise social networking for sales activities. However, the risk of confidential information leakage could pose a challenge to the growth of this market."
This requirement for intranet interactivity and confidentiality led Traction Software to offer TeamPage in in both cloud hosted and easily deployed on-premise forms. For the intranet use case, the need for information security led Traction Software to introduce a moderation capability with TeamPage 4.0. The trend toward increased teamwork was a driver for TeamPage's deeply integrated action tracking and project management starting with TeamPage 5.1, extended to task, tag, discuss and share information stored in external line of business systems as well as the public web and private intranets.
Alan Lepofsky @alanlepo of Constellation Research coined Social Task Management last summer to describe a trend he saw in December 2011 as task management started to enter Enterprise 2.0 systems. Lepofsky's presentation at E2.0 Boston 2012 highlighted Traction TeamPage as a social business platform with a native (versus integrated) task management (slide 34). Luis Suarez @elsua does a fantastic job of summarizing key points in Social Task Management - When Social Business Got Down to Work. Later in the year (October 2012), Constellation Research published Lepofsky's research as Getting Work Done with Social Task Management. The research speaks to problems with traditional standalone task management systems which create top down choke points, lose context, limit collaboration and create information silos. Lepofsky argues that collaboration is at the core of social task management while describing the many benefits.
The Real Story Group's Kashyap Kompella @kashyapkompella posted an update describing RSG's new version of their Enterprise Collaboration and Social Software Evaluations research covering twenty-five key software vendors. The new version includes a major update for the Traction TeamPage section, including TeamPage project management, action tracking, TeamPage's ability to span and connect systems of record, and the ability to embed TeamPage discussions in other Web applications.
May 10, 2012 · Blog1883 · Posted by Jordan Frank
I really like how Kashya Kompella from the Real Story Group offered a great dose of context for his E2.0 Marketplace Analysis Q2 2012: "Slightly modifying what the ancient Greeks said, you cannot dip your finger twice in the same (activity) stream." Simply said, there is not a lot of room for risk when an enterprise makes an attempt at an E2.0 effort, whether they are trying to build knowledge in a wiki, approach project management from a perspective managers actually like, or wrap up the whole effort with blogs, discussion, and a social networking layer on top.
CTOLabs adds Traction Software to its companies of note list, "firms we believe enterprise technologists should track": The future of work:
collaboration, conversation, identity, work product, action tracking and activity streams in context, coupled by permission-aware deep search, spanning systems of record and transactional business systems. Traction TeamPage connects people, actions, what you create or find in TeamPage, the public Web, your company’s intranet and your line of business systems, simply and securely. » Read the full quote
"I’ve seen the Traction product a few times now I have to say that I really like it and not just for small and medium size businesses. Traction offers an amazing search integration feature which many large vendors can’t even come close to replicating." Chess Media Group Principal and author Jacob Morgan just started a weekly series of concise, consistent, and even-handed public reviews of vendors in the emergent collaboration / Enterprise 2.0 space. Traction Software is honored to chosen for the second review in Jacob's series. Jacob asks wide-ranging questions on overall direction, along with practical questions on integration, support, pricing, maintenance, time to go live, technology, focus, capabilities, customers, key differentiating factors from competition, along with Jacob's candid take.
Bill Ives AppGap Review analyzes Traction Software's E2.0 Boston 2011 TeamPage Attivio Plus and Social Enterprise Web annoucement. Ives says: "Using search as a lever to span silos and system of record makes their native content addressable and actionable in place without import or conversion. This is similar to the way search loosely couples content across many sources on the public Web, but focused on a business intranet." Ives also reviews project dashboard and activity stream capabilities introduced with Traction TeamPage Release 5.2, saying: "I also like what they are doing with Activity Streams as I think this is one of the most important features of an Enterprise 2.0 platform." » Read the Full Story
Analyst Peter O'Kelly comments on KMWorld's Marrying deep search and navigation saying "...While it may not (yet…) be trendy to be the market-leading collaborative hypertext journaling platform, I believe that’s what the Traction team has created, and that TeamPages’s underlying architecture and flexibility, especially when used in conjunction with Attivio for faceted search and navigation, make it especially powerful for the various types of tools and services (workspaces, blogs, wikis, activity streams, tagging, tasks, etc.) now commonly associated with “social” software/services." » Read the full post
Traction TeamPage customers Alcoa Fastening Systems and Ensign Bickford Aerospace & Defense are featured in this independent Deloitte research report: Social Software for Business Performance (.pdf) - The missing link in social software: Measurable Business improvements by John Hagel III of the Deloitte Center for the Edge. See video interview with John Hagel and a Web version of the report, Metrics that Matter, published by Deloitte University Press.
February 16, 2011 · Blog1591 · Posted by Greg Lloyd
Yesterday I read GigaOM analyst and editor Haydn Shaughnessy's Future of Work Platforms report (registration required, free seven day trial available). I commented: Haydn -- A very thoughtful and useful analysis – a combination that’s all too rare! I’m particularly happy to see your thoughts on observable work (see the full report for Haydn's excellent analysis).
Ever since Jon Udell coined the term, it struck me as good way to talk about practical benefits and a business purpose for collaboration. In my opinion it helps by pealing back issues of privacy in context and activity streams, along with subtleties required to support the social dance of getting things done, dealing with exceptions, and staying aware of what’s going around you without getting swamped. This is much closer to jazz than the world of canned business transactions. It requires a level of attention to ease of use and user experience that’s just as important but in many ways more challenging to do well in a business context than for the public Web.
GigaOm Pro analyst Haydn Shaughnessy writes "The enterprise collaboration space has entered an exciting new phase of collaboration. New software and applications are coming to market, as are new concepts for how to work and communicate in the knowledge age." Shaughnessy analyzes the new diversity of work, the human element, and provides key takeaways as well as reviews of hosted and E2.0 collaborative platforms. The free summary includes complete table of contents [ including Traction Software in the E2.0 Platform space ]. A GigaOm Pro subscription is required to view the full report, with a seven day Free Trial available. » Read the summary see also The Future of Work Platforms: Like Jazz
Gleanster today announced the publication of three new "Gleansight" benchmark reports, on Mobile Marketing, Business Intelligence and Enterprise Collaboration. Drawing from the experiences of more than five hundred companies, the reports offer a comprehensive look at how Top Performers are implementing each of these initiatives to achieve their desired business objectives.
Bob Gourley, CTOLabs writes: "This list reviews the companies regarded as having very high potential to change the way IT is done in large enterprises. For a company to be on the list they must have a currently shipping capability that appears to be a real game changer in enterprise IT." Traction Software is listed as one of the Disruptive small to medium companies versus IT Powerhouses like IBM, Microsoft and Oracle. » Read the Full Story
Bill Ives AppGap Review of Traction TeamPage Release 5.1 focuses on Traction's new integrated action tracking and project management: "The action tracking concept is not old school project management with Gantt charts and resource allocation. It is allowing employees to manage their work tasks and make this management transparent to those who need to know...This is the action tracking part of project management for the regular employee, not the program management office. It brings this activity into the enterprise 2.0 world as every task is treated as an object for comments, RSS, and made searchable to those with the proper permissions. Traction has always had great granular security and this permission level technology is applied here, as well." » Read the Full Story
London, November 19, 2010 Forrester Research, Inc. honored the six final 2010 Forrester Groundswell Award winners for excellence in effective use of social technologies to advance an organizational or business goal. Winners of the fourth annual Forrester Groundswell Awards in the International Business-to-Consumer (B2C) division were honored at Forrester's Marketing & Strategy Forum EMEA in London. "We're thrilled by the diversity and quality of the entries in this year's International Forrester Groundswell Awards," said Nate Elliott, principal analyst at Forrester. "With consumers worldwide embracing social technologies, the Groundswell is now global. The finalists and winners we've recognized — including local efforts on four continents and a number of truly global programs — are among the leaders in using social tools to reach and serve their customers." » Read the Forrester Press Release
Analyst Bill Ives reviews Traction TeamPage Release 5.1 new Action Tracking capabilities. Bill includes screen shots of task, milestone and personal profile views along with his analysis. He says: "The action tracking concept is not old school project management with Gantt charts and resource allocation. It is allowing employees to manage their work tasks and make this management transparent to those who need to know. This is where the observable work comes it. I have seen considerable improvement in employee and team performance when their work becomes transparent to the right others. The spot light does wonders when applied correctly. ... I think that this complete collection of new capabilities builds on the strong platform already established to take it further into the ideal of enterprise 2.0. Here the activities of an organization are accessible to those who need to know and this transparency operates at the task or action level." » Read the Full Story
Business and KM consultant Jack Vinson follows Jim McGee's suggestion and posts his own thoughts on Paula Thornton's video interview with Traction Software's Jordan Frank Vinson says: "The idea behind "responsibility to collaborate" is that the world of work has shifted from my value being solely about I know, though that is still important. Now it is just as important to spread the word and bring together my ideas with those of others in a more open way. This also plays at a group level, where collective responsibility to work together and learn from one another can elevate the level of conversation for people the next time they have an official business meeting. Imagine having issues established and discussed in an easily-accessible way (instead of behind closed doors or even at the water cooler)." » Read his full Knowledge Jolt with Jack post and watch the video.
New Shoreham Consulting Managing Director Jim McGee encourages readers to watch and reflect on Paula Thornton's video interview with Traction Software's Jordan Frank McGee says: "You need to develop a well-tuned design sense to take full advantage of the technologies intended to support collaborative and creative knowledge work. You need to be especially careful to avoid the temptations to over-engineer the technology or the process. The examples that Jordan shares are rooted in the augmentation philosophies of Doug Engelbart rather than the automation philosophies of Frederick Taylor." » Read the full 7 Jan 2010 McGee's Musings post and watch the video.
For more video interviews and Traction User Group talks see the Traction User Group channel on Blip.tv and 12-15 Oct 2010 | Fifth Annual Traction User Group Meeting, TUG 2010 Newport
AppGap Analyst Bill Ives reviews Traction TeamPage Release 4.2 new capabilities, focusing on the Developer Release preview of Traction's Google Web Toolkit (GWT) based Proteus interface. Traction Software President Greg Lloyd demonstrated Proteus using Traction's production TeamPage server and content. Bill includes screen shots of Proteus Feed views that make it easy to scan and navigate status, new content, edits, tag and moderation actions by space or person - including aggregate roll-up views. Proteus' use of GWT technology makes updates and navigation speedy using automatically compiled web-browser optimized updates that are delivered incrementally. This makes navigation, inline editing and animation effects fast, simple and attractive as well as extensible and developer friendly. Bill concludes: "I think these are all very smart moves and makes Traction more attractive to large enterprise. There is the greater flexibility of interface through Google Web Toolkit, more robust search through Attivio, and heavy duty data management through Oracle. I am looking forward to seeing what they do next." » Read the Full Story
See also Introducing Proteus (demo) for brief tour and Proteus GWT Tech talk slides and interviews.
MIT Center for Digital Business principle research scientist Andrew McAfee references Traction Software President Greg Lloyd's Enterprise 2.0 Schism blog post in thinking about and responding to points raised in recent Enterprise 2.0 debates. McAfee does not believe that "... E2.0's tools, approaches and philosophies making managers, hierarchies, org charts and formal cross functional business processes obsolete," but does believe that "... ESSPs [ Emergent Social Software Platforms ] will have about as big an impact on the informal processes of the organization as large-scale commercial enterprise systems (ERP, CRM, Supply Chain, etc.) have had on the formal processes." A that's huge deal for organizations. » Read the Full Story
See also follow-on discussion: How big a deal is Enterprise 2.0? What do you mean by "Big"?
Burton Group Analyst Larry Cannell on Traction Software President Greg Lloyd's recent blog post: "This Enterprise 2.0 perspective is about bringing to bear the resources a company has to help people make the best decisions and improving the quality of their collective work. This is language even a pragmatic business manager can understand." Cannell would like to see more coverage of Enterprise 2.0 from a work based perspective. » Read the Full Story and more on Burton Group's Online Workplace Framework.
AppGap Analyst Bill Ives interviews Attivio CTO Sid Probstein and VP of Marketing Maryanne Sinville on Traction Software's selection of the Attivio Active Intelligence Engine™ to power Traction TeamPage advanced search and content navigation. Sid explains how Attivio's early binding and query-side JOIN operator allows TeamPage to "link security with content that matches the users query and permissions". Sid provides examples using Traction TeamPage Release 4.2 screenshots showing Attivio powered TeamPage permission aware search, faceted navigation and tag clouds, and discusses Attivio's sentiment analyzer and Classification Module. » Read the Full Story
Stuart Mader's Future Changes publishes a new Enterprise Wiki Software Guide. Mader identifies key Enterprise Wiki features and capabilities including: Workspaces, Permissions, User Management/LDAP, Notifications, Discussions and more. His summary for Traction TeamPage begins " Traction TeamPage is an enterprise wiki with the ability to host multiple workspaces, page level permissions, a rich text editor, threaded discussions, tagging, search, page and comment moderation, blogging, and templates... » Read the Full Enterprise Wiki Software Guide
Bersin & Associates' analyst David Mallon included a profile of Traction TeamPage in his report Enterprise Social Software 2009: Facts, Practical Analysis, Trends and Provider Profiles. The product profile shows "Complete or near complete functionality" in their Key Features Support, Collaboration, and Conversations score card. In the review of Traction TeamPage, the report says: "Traction also beats the odds when it comes to ability to innovate (the company is technologically at the top of the wiki field) and in providing customer support... Out of the box, Traction Software’s TeamPage application is the most fully featured social software platform covered in this study. It has the security and permissions models required to meet IT’s standards. The interface is clean and user-friendly." » Read The Full Report (Bersin Subscription or Payment Required)
Michael Sampson is a well-known and respected collaboration market analyst, consultant and author (of Microsoft Press's Seamless Teamwork: Using Microsoft SharePoint Technologies to Collaborate, Innovate, and Drive Business in New Ways), Michael speaks with authority when it comes to assessing collaboration platforms. Sampson's post on TeamPage this week, Traction TeamPage: The One System to Rule It All, explains the threaded discussion and social tagging model in TeamPage. This post was one outcome of his investigation into E2.0 security and - in this case - how a strong security model can enable productive cross-workspace interactions. He concludes "The Traction team have done a fantastic job building security in from the ground up, and the level of configuration is fantastic. If you are in the market for a collaboration platform, check out what they are offering...[an example with screenshots followed by]... I think that rocks! " » Read More
Bill Ives recaps a conversation about revenue growth records and offers a quick review of the new Traction TeamPage Live Blog interface. Ives writes "Because the interaction is supported in Traction, conversations you might otherwise have in IM or Twitter can take place securely within a TeamPage context with a robust content, tagging and discussion model." » Read the Full Story
Rob Kopolowitz states that "wikis are providing a valuable piece of the overall (Social Computing) strategy" in his April 2008 report titled "Social Computing Changes the Enterprise Landscape." The report profiles Traction TeamPage customer Enel North America and their use of Traction for collaboration and corporate communication on their Intranet. Get on the bandwagon, Koplowitz explained that 64% of enterprises surveyed have already started to invest in Wikis. » Read the full report (fee required)
When it comes to Collaborative Intelligence, Traction TeamPage makes the grade. Traction TeamPage stood apart in Fuld & Company's Intelligence Software Report which rated TeamPage's support as Very Good or Excellent in four out of five stages of the intelligence cycle. Fuld's Intelligence Software report offers insight into the CI process and technology preferences of "CI Super Tech Users" and then rates 13 software platforms that are used most often by Competitive Intelligence teams.
Kathleen Reidy of the451group wrote an update on Traction Software highlighting key new capabilities in new TeamPage 4.0 release. She wrote: Its TeamPage product is well respected on technical merits, and the latest release will continue to appeal to more-technical buyers that understand the complexity of maintaining and growing large wiki sites. » Read the full report » Read about What's New In 4.0
In a post congratulating Traction Software for its fourth consecutive selection as one of KMWorld's "100 Companies that Matter in Knowledge Management," Burton Group Analyst Peter O'Kelly writes: "I consider TeamPage the market-leading beyond-the-basics collaborative hypertext solution; it's a compelling example of the power of moving beyond files, to a world of hypertext information items/content components." » Read Peter O'Kelly's Reality Check Blog Entry. » Read Full KM 100 Press Release
Senior 451 Group analyst Kathleen Reidy published her second review of Traction Software and Traction TeamPage (first report published Feb 2007). Reidy's November 9, 2007 report describes Traction Software's new TeamPage 3.8 release, the implications of the release, and Traction Software's position in the market. » Read Full Story (Subscription Required)
Kaija Poysti of the Gilbane Group's Globalization Blog interviews Traction Software's Greg Lloyd. Kaija says that in companies the "multilingual environment is not only about translation, but about working with customers and colleagues whose native language is different from one's own. That can lead to a lot of miscommunication, and I think that nobody has even started to measure the real costs or missed sales arising from it."
Collaborative Thinking - Mike Gotta writes Jul 5, 2007: At the Enterprise 2.0 conference, I had the opportunity to interview Jordan Frank from Traction Software. The podcast can be listened to, or downloaded, here at the Burton Group Inflection Point site (along with other analyst podcasts).
For the third year in a row, Traction Software was included in KM World's list of 100 Companies that Matter in Knowledge Management. Hugh McKellar notes that the companies listed "distinguished themselves to our panel of judgets because of their role in creating, enhancing, or defining a market." » Read More
December 7, 2006 · Blog281 · Posted by Jordan Frank
Burton Group's Peter O'Kelly's report titled Hypertext and Compound/Interactive Document Models: Collaboration and Content Management Implications goes a long way towards explaining the benefits of and drive towards hypertext (a platform for blogs and wikis and more) as a backbone for collaborative work and communication. In the report, Burton Group says Traction TeamPage... "...comes closest to bringing the visions of hypertext pioneer Doug Engelbart to fruition, and that it is also a very useful leading indicator in terms of features other vendors will eventually add."
Register for a free copy of the Report In its latest survey of 17 competitive intelligence software packages [including Traction TeamPage], Fuld & Co. urges executives to match packages based not only on their features, but also on how they fit with a company's approach and progress in utilizing competitive intelligence techniques...
Jonathan Spira's inspiring new book provides a fresh view of the challenges facing today's knowledge worker and practical strategies to outfit them with tools they need. One case study covers the story of a competitive intelligence group in a Fortune 500 company. They deployed Traction TeamPage enterprise blog software to effectively put "CI in context for decision making" and "provide easy access to information across the busess." The system supports collaboration between 25 people involved in the intelligence process and over 100 decision makers. (Page 141-144)
From Suw Charman, writer of the Strange Attractor blog on Corante: I'm pleased to announce the arrival of the first Dark Blogs Case Study (pdf), examining the use of Traction's TeamPage enterprise weblog software for a competitive intelligence project within a large European pharmaceutical group. The case study examines the reasons why blogs where chosen, project planning, implementation, integration with other business systems, editorial process, launch and promotion, training and adoption.
(Full Report Requires Burton Group Login for Access) By Peter O'Kelly - "Blogs and wikis represent important opportunities for communication channels and collaborative workspaces... Because they are simpler to create and use than traditional enterprise-oriented alternatives, blogs and wikis are very effective for relatively basic communication/collaboration scenarios, and they’re also very well suited to address inter-enterprise needs..."
The outward-facing uses of blogs typically need few features whereas using blogs or wikis internally (whether on an intranet or extranet) often requires a different feature set...
(report is available for $250) Traction Software has harnessed this basic concept and added a considerable amount of functionality to provide a unique enterprise-level solution for gathering and sharing information throughout an organization... Traction’s TeamPage is a novel approach that represents a drive to design software around how people work, as opposed to forcing people to conform to the requirements of the software. A major benefit to implementingTeamPage is that it is applicable to not just the competitive intelligence function, but the entire organization as well. While several CI technology solutions are fundamentally designed for the CI team and may be harnessed for other uses,TeamPage is the other way around. It’s a solution designed to support any project requiring collaborative effort, and it just so happens that competitive intelligence is one of them. » Read More
(Document Requires Burton Group Login for Access) - Peter O'Kelly lays out a vision of well integrated workspaces for collaboration and channels for communication. O'Kelly comments: Traction is as simple as a wiki (defined and described in “The Details”) in terms of getting started with a new workspace, but the depth of its metamodel makes Traction more robust for a wider range of collaboration needs as workspaces evolve. » Read More
(Document Requires Butler Group Permission for Access) The Technology Audit finds Traction TeamPage as an innovative solution for collaborative working and recommends Organisations and groups that are involved in market intelligence, program and product development, projects, business, and government communication will benefit from Traction TeamPage. » Read More
In 1996 Providence, Rhode Island-based Traction Software evolved Engelbart’s hypertext journaling concept to develop the first Enterprise Weblog software... As an interactive webbased journaling system, weblogs reduce the pain of managing source information and automate much of the dissemination activity currently plaguing CI teams which prevents them from focusing on the core analysis task. Given more time to conduct situational and impact analysis, weblogs also furnish an excellent vehicle to inject analysis into source documents. by Arik Johnson » Read More
Focused on an in-depth and open examination of the top six CI software portals vendors (Including Traction TeamPage) and providing an updated functional comparison, plus screen shots of user interface and other benchmarking data, the Review is available free-of-charge to qualifying intelligence practitioners and other Aurora customers and partners. » Read More
Bottom Line: Innovative decision makers and early adopters will avoid the mistakes of the past (underestimating the impact of the Web) by allocating discretionary funding in 2004 for blog pilots as part of an iterative effort to construct a broader business case for social computing. By Mike Gotta, META Group. » Read More
Clay Shirky's writes about Traction in the May 2003 issue of Esther Dyson's Release 1.0 titled Social Software: A New Generation of Tools. Abstract: "Taking their cue from people’s actual behaviors rather than some idealized projection, a number of startups are designing tools that help people get what they want from group interaction." » Read More