Traction Software
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Personal Notebook
Problem: Individuals suffer from information overload because they lack the tools to organize everything from emails to web pages and word documents. The cognitive approach is to organize information by topic and time. Solution: The Traction Enterprise Weblog application, is an appropriate match to organize information ranging from a thought scribbled down on a notepad to an email from a ...
admin / Public1499 / June 12, 2008 / 1:58 pm
Law Enforcement and Intelligence
Law enforcement and Intelligence agencies are confronted with the problems of cooperating internally and externally (across agency) on cases, and may be legally bound to keep a log of hypotheses, activity, findings, evidence captured, interviews, and other material related to the case. TeamPage is the ideal platform to journal intelligence content in secure Spaces and to communicate broadly ...
admin / Public1493 / June 12, 2008 / 1:44 pm
Account Team Communication
Problem: The customer account team is distributed and shares information in meetings, emails and phone calls. The "team" consists of a core group with day to day and oversight responsibilities, as well as a wider group of stakeholders in the product, marketing, operations, and executive worlds. Keeping all parties up to date on information that is directly or indirectly relevant is time ...
admin / Public1476 / June 12, 2008 / 1:36 pm
Law Firms and Litigation Support
Problem: Legal teams receive and process numerous documents and come up with many hypotheses that may support a case. Solution: Traction supports the need for paralegals and associates to log important activity, findings and ideas in a practice team project. The partners in charge and the team members can scan their Traction newspage to stay abreast of the activities of respective members, ...
admin / Public1475 / June 12, 2008 / 1:33 pm
Public, Investor, and Customer Affairs
Problem: Emails sent to public, consumer, and investor relations offices overwhelm the staff and often go untracked. Corporations and organizations need to manage this process and track both the incoming email as well as the response. Solution: Traction can read incoming mail, assist the triage of these emails, track them through a response process, allow the responder to pick from a boiler ...
admin / Public1474 / June 12, 2008 / 1:29 pm
Human Resources
Human resources groups have the heavy burden of managing policies, training material, and standard forms. They also have to take in and respond to questions and communicate frequently to the whole enterprise. This is a big job to do, but it's easy with TeamPage. Dashboards simplify the communication job A TeamPage Dashboard is easily configured to display the latest policies, training material ...
admin / Public1469 / June 12, 2008 / 11:11 am
Exception Handling
Problem: Unreported bad news costs big money. Companies and organizations need a system to manage, report, characterize, track, and resolve risk and exceptions. Exceptions are the costly items that affect quality of goods or services delivered, influence time frames under which they can deliver, and have a serious effect on costs. Exceptions that are overlooked are even more costly to recover ...
admin / Public1468 / June 12, 2008 / 11:10 am
Internal News and Information
Problem: Mail sent to mailing lists within the company may generate 100s of emails that are relevant to only a few people, and has the effect of clogging inboxes and loading the mail server. Further, those announcements and distributions are rarely captured or archived. Solution: Reroute mailing list aliases to Traction projects, so that Traction captures the information and includes it in the ...
admin / Public1467 / June 12, 2008 / 11:09 am
Community of Practice
Problem: Various working groups around a company or organization face common problems and have common experiences. However, these groups are spread across geographic regions or business units. Solution: Traction project spaces provide an ideal platform for sharing experiences, lessons learned, and information related to a certain subject of interest. Representatives from various groups can ...
admin / Public1466 / June 12, 2008 / 11:06 am
Operations Log
Problem: Operations teams often work on a continuous basis or on a project or issue over time. To be efficient and minimize waste, information must be transferred and issues must not be overlooked. Solution: Traction provides a way to log status, raise alarms, and tighten communication across stakeholders or shifts. Shift team members and managers can receive a summary email detailing the last ...
admin / Public1464 / June 12, 2008 / 11:05 am
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